Shipping policy
Shipping Policy
Last Updated: March 16, 2026.
At Alvon.co, we are committed to delivering your order as efficiently as possible.
Processing Time
All orders are processed within 2 business days.
Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is 14–18 business days after processing.
Please note that shipping times may vary depending on your location and external factors, including customs procedures and regulatory checks related to supplement or food-related products.
Delays
Delays may occasionally occur due to factors outside our control, including but not limited to customs inspections, carrier delays, or high order volumes.
Alvon.co is not responsible for shipping delays once the order has been dispatched.
Customs, Duties & Regulations
Depending on your location, your order may be subject to customs inspections or additional regulatory procedures.
Any applicable customs fees, duties, or taxes are the responsibility of the customer.
Lost or Stolen Packages
Once your order has been marked as delivered, Alvon.co is not responsible for lost or stolen packages.
If you experience an issue, please contact the shipping carrier directly.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for orders shipped to incorrect addresses provided at checkout.
Returns & Refunds (Shipping Related)
If there is a legitimate issue with your order, you must contact us within 7 days of receiving the product.
Refunds or replacements may be issued at our discretion after reviewing the issue.
We reserve the right to deny requests that do not meet our policy requirements.
Contact Information
For any shipping-related questions, contact us at:
Email: the.alvon.co@gmail.com
Phone: (919) 919-8445