Frequently Asked Questions
Find answers to common questions about our products and services
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Simply add items to your cart and follow the checkout process. You’ll receive an email confirmation once your order is complete.
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We accept major credit/debit cards and other payment methods supported by Stripe.
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Orders are processed within 2 business days. Delivery typically takes 14–18 business days due to shipping, customs, and regulatory checks.
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Yes. Once your order ships, you will receive a tracking number via email to monitor its progress.
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Refunds are only considered for legitimate issues, and you must notify us within 7 days of receiving the product. Products must be in original, sealed packaging. Requests outside this window or without a valid reason cannot be refunded.
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Changes or cancellations must be requested before your order is processed. Contact us as soon as possible if you need to modify an order.